Questions, answered plainly

No, but do not take our word for it. Before you deposit anything, check three things: where client money is held, whether a payout returns to the method you paid with, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Yes. Client deposits sit in a segregated account, separate from company funds, with regulated payment partners. That does not remove market risk: a position can lose value, and no honest platform will tell you otherwise.

Yes. A payout goes back to the same method you deposited with, normally within one to three business days once KYC checks are complete. You do not have to explain why you are withdrawing.

Orders are routed under the rules of CIRO and the OSC, the regulators covering investment dealers in Canada. Ask your analyst for the registration details before you deposit, any registration can be checked in the public register yourself.

From a commission on completed trades and from paid training, and from nothing else. We take no share of your deposit and we do not earn when a position loses. Every commission is shown before you confirm.

You can fund an account starting at C$350. Many members add more over time, but you have full control over your capital and can adjust when you're ready.

You can request a withdrawal anytime from your dashboard. Funds return to your chosen Canadian bank account or payment method within standard processing times - typically 1-3 business days depending on your bank.

KYC verification requires a government-issued ID and proof of address. This is standard for all IIROC-regulated brokers in Canada and protects your account from fraud.

No. All costs are stated plainly before you commit. Commission and spread charges are transparent, and there are no surprise withdrawal fees.

Our system uses technical analysis to identify buy signals and sell signals across your portfolio. Your personal analyst reviews each recommendation, explains the reasoning, and you decide whether to proceed. AI does the pattern spotting; humans make the final call.

Markets do experience volatility and drawdowns are normal. Your segregated account protects your principal from company risk. Your analyst helps manage your risk profile and diversification to smooth those swings - but investment values can fall, and that's why we recommend only deploying capital you're comfortable holding through cycles.

Yes. Your money is entirely yours. You can withdraw your full balance whenever you choose - there are no lock-in periods or penalties for early exit.

Your analyst designs an asset allocation matched to your goals and risk profile, monitors your holdings, and sends you trade ideas with explanation. They handle the strategy work so you don't have to second-guess every move. It's professional guidance built into the platform.

Yes. Your funds sit in a segregated account, held separately from company assets. This is a regulatory requirement under IIROC rules and protects you if anything ever happens to the firm.

Investing involves risk - capital can fluctuate, especially with volatility in stocks and ETFs. But it's safe in the sense that Nuvaultance is regulated, your account is verified and secured, and your analyst helps you build a diversified portfolio matched to your comfort level. Start small, stay informed, and let compound interest work over time.

Enter your email and password on the login page. Two-factor authentication adds a second security step. If you forget your password, use the reset link sent to your email.

Returns depend on market conditions, your asset allocation, and how long you hold. Stocks and ETFs can deliver capital growth plus dividends over years; GICs offer fixed, predictable income. Passive income from diversified holdings compounds over time, but past results do not guarantee future performance.

A dedicated personal analyst paired with AI tools, transparent fees, IIROC regulation across your segregated account, and support built for Canadians. You're not picking trades alone - you have professional guidance backing every decision.

You need C$350, which is the minimum first deposit. There is no monthly fee, so you only ever commit what you decide to invest.

No. Deposits are free, and the only cost on a trade is the stated commission or spread, shown before you confirm. There is no account maintenance fee.

Use your registered email and password, plus a one-time code from two-factor authentication. If you are locked out, the reset link on the sign-in page restores access within minutes.